Follow the prompts to find the
cause or causes of your problem.

There aren’t as many bubbles as there used to be

There are bubbles coming out of the side of the filter / the filter cartridge has air trapped inside

The air pump is switched off for periods of time

The water smells

It is a brand new aquarium

A new fish has been introduced

There are new, live plants in the aquarium

The filter cartridge has just been changed

The filter cartridge has not been changed for at least 8 weeks

The ceramic media has been cleaned or replaced

More than 30% of the aquarium water has been changed

Water straight from the tap has been used in the aquarium

Aquarium treatments other than those recommended by Reef One have been used in the aquarium

These questions cover the most common causes of water quality problems, it may be that there is more than one cause. There can however be other causes. If you can’t find the answer here get in touch with us and we will do our best to find the answer with you.